JOB DESCRIPTION

• Handle administrative tasks related to health insurance and workers compensation, including document processing, claim payments, workers wage compensation calculations, and data reporting.
• Process and maintain accurate records in accordance with company procedures and client requirements.
• Communicate with customers in Australia via email and instant messaging regarding claim-related matters.
• Support the team in resolving day-to-day operational issues and ensuring service quality.
• Perform other tasks assigned by the Line Manager. 

REQUIREMENTS:

• Bachelor‘s degree in Business Administration, Human Resources, Accounting, Finance, or other related fields. 
• Fresh graduates are welcome. Candidates with up to 1 year of experience in administration, HR, payroll, customer service, or related fields are preferred.

SKILLS:

• Good English communication skills, especially reading and written communication
• Detail-oriented, careful manner, logical thinking
• A good team player to effectively work in a dedicated team
• Able to work under high pressure with meat deadlines
• Good at MS Office, especially Excel 

BENEFITS:

• Dynamic and professional working environment
• 13th and 14th month salary bonus
• 14 days of fully paid annual leave
• 100% gross salary in probation
• 100% statutory insurance
• Days off for Christmas Day (25th December) and Boxing Day (26th December)
• Bao Viet healthcare insurance
• Company trip/ Team Building/ Year End Party
• Annual health check
• Free parking
• Mid-Autumn gift/ Tet gift/ Monthly Happy hour/ Sport Day...